We would like to thank you for everything you have done for [us and our grandchildren]. Coping with the loss of [our daughter] is a struggle, but because of your hard work and dedication to this case, our grandchildren will have a trust fund set up for them…. We take great comfort in this. Your professionalism and caring manner were always apparent in our conversations with you. We also appreciated you always taking time out of your busy schedule to visit with us if we had questions or concerns. As we begin to bring closure and attempt to move forward, we will be forever appreciative for your help in getting a fair and just settlement. Thank you very much for everything.